Eight-year-old Laura is very kind & thoughtful to all animals whether it's a baby bird who has tumbled from a tree or a scary spider lurking in her bedroom. Her mum & dad decide that she is definitely responsible enough to have her very own puppy
- so take her to Battersea Dogs & Cats Home where she meets Bertie the West Highland terrier. Poor Bertie hasn't been treated very well by his previous owners so is very thin & frightened with patchy fur. Laura wants to take Bertie home look after him & make him bright-eyed & bushy-tailed. Her big sister Leah can't understand why she doesn't prefer a pampered pooch to fit in her handbag & Leah's snooty friends tease Laura in the park one day but she doesn't care. Bertie is the best dog in the world! & when he sounds the warning & averts a house fire can he persuade Leah to give him a chance too?